DELIVERY, REFUNDS & RETURNS POLICY

Delivery

Our products are delivered from the UK. When delivering our products internationally we are not responsible for any delays due to products being held in customs. All international orders will incur a delivery charge based on the weight of the products purchased. All our international deliveries may be carried out via a third party courier. Products will be tracked and communication will be sent regarding the dispatching of your orders and expected arrival. Please note that this may vary based on the courier demand. 

Delivery will be charged based on the weight of the items ordered. 

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Refunds & Returns

All our products are carefully checked before they are sent out. However, in the case of any damage to products in transit Desert Learning Ltd cannot be held responsible. 

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For any undamaged product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 14 days of the date you receive the product, and we will exchange it or offer a refund based upon the original payment method. In addition, please note the following: (i) Products can be returned only in the country in which they were originally purchased; and (ii) products must not have been opened or used if they are to be returned.

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