PRIVACY POLICY

Website Privacy Policy

We take the privacy of our website users very seriously. We ask that you read this Privacy Policy carefully as it contains important information about how we will use your personal data.

For the purposes of the Data Protection Act 1998, Desert Learning ('we' or 'us') is the 'data controller' (ie the company who is responsible for, and controls the processing of, your personal data).

Personal Data

We will obtain personal data about you (such as your name, address, email address, telephone number, role, company name) when you sign up to use our services.  When you sign up for our newsletter, we will obtain your name and email address. 

We will use your personal data for a number of purposes. These purposes include:

  • To help us identify you and any accounts you hold with us;

  • Administration;

  • Research, statistical analysis and behavioural analysis;

  • Customer profiling and analysing your purchasing preferences;

  • Marketing—see 'Marketing and opting out', below;

  • Fraud prevention and detection;

  • Billing and order fulfilment;

  • Customising this website and its content to your particular preferences;

  • To notify you of any changes to this website or to our services that may affect you;

  • Security vetting;

  • Improving our services.

We may also obtain sensitive personal data about you if you volunteer it during the completion of an online form. If you volunteer such information, you will be consenting to our processing it for the purpose of providing our training.

We may monitor your use of this website through the use of cookies and similar tracking devices. For example, we may monitor how many times you visit, which pages you go to, traffic data, location data and the originating domain name of a user's internet service provider.  This information helps us to build a profile of our users. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually. For further information on our use of cookies, please see our cookie policy.

Email Policy

Messages from Desert Learning Ltd are confidential. You should not copy it or disclose its contents to anyone. You may use and apply the information for the intended purposes only.

  • Desert Learning Ltd does not accept legal responsibility for the contents of our email communications;

  • Any views or opinions presented are those of the author only and not of Desert Learning Ltd;

  • If an email has come to you in error, please forward it to info@desertlearning.com and delete it immediately;

  • If you are not an intended recipient, you must not copy, distribute or take any action in reliance on it;

  • Desert Learning Ltd may intercept incoming and outgoing email communications;

  • Although Desert Learning Ltd operates anti-virus scanners, we do not accept responsibility for any damage that is caused by viruses being passed;

We will use your personal data for a number of purposes. These purposes include:

  • To help us identify you and any accounts you hold with us;

  • Administration;

  • Research, statistical analysis and behavioural analysis;

  • Customer profiling and analysing your purchasing preferences;

  • Marketing—see 'Marketing and opting out', below;

  • Fraud prevention and detection;

  • Billing and order fulfilment;

  • Customising this website and its content to your particular preferences;

  • To notify you of any changes to this website or to our services that may affect you;

  • Security vetting;

  • Improving our services.

Marketing & Opting Out

If you have given permission, we may contact you by email, phone or mail about products, training, special offers, promotions that may be of interest to you. If you prefer not to receive any direct marketing communications from us, you can opt out at any time. See 'Your rights', below for further information.

Disclosure of your personal data

We may disclose your personal data to:

  • Our agents and service providers, including our 3rd party invoicing company

  • Law enforcement agencies in connection with any investigation to help prevent unlawful activity

Keeping your data secure

We will use technical and organisational measures to safeguard your personal data, for example:

  • Access to your account is controlled by a password and user name that are unique to you;

  • We store your personal data on secure servers; 

  • All data is encrypted using SSL technology (typically you will see a lock icon or green address bar (or both) in your browser when we use this technology).

While we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet.

Your Rights

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@desertlearning.com.

We may change this privacy policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version that will apply each time you access this website.